Did you know as a trucking company?
In case you aren’t aware of this fact, we have officially entered the age of text communication. More and more studies reveal that people are avoiding phone calls to handle their day-to-day business. What does this mean for you as a trucking company? Some customers will only do business with carriers who provide them an easy way to handle their freight without the need for “time wasting” phone calls.
Aurora Software provides YOUR customers with exactly what they’re asking for, and we call it the Shipping Wizard!
- Give your customers the ability to Track a Shipment
- Get and print a Rate Quote
- Book an order online
- Print a bill of lading and upload images
- Allow the customer to “Clone” an order for quicker entry
- Let them view and print images
- Let them see their payment history
- Give them the ability to see an aging
- …and so much more!
Basically handle their every aspect of their business without ever having to pick up the phone. So give them the tools they not only need, but want! Oh and did I mention the Shipping Wizard works nicely on a cell phone as well!
In addition to the Shipping Wizard you can offer your customers EDI (electronic data interchange). If you want to learn more about EDI read this BLOG post, or call our office and we’d be happy to offer you a quick and easy to understand explanation on the topic! (610) 275-2727.
~Interesting Aurora factoid: Aurora Software doesn’t use a typical phone system. When you call for support someone will answer the phone each and every time! Try for yourself by calling (610) 275-2727.
“Did you know?” is the first of many quick informational segments aimed to help you as a trucking company. These articles are written to inform, entertain, and inspire new and established businesses. If you have an idea for a blog post please don’t keep it to yourself! Email us and we’d love to develop the idea.