24 hour customer support by Aurora Software Inc


Joemel Villasin – Joe@aurorasoftware.com

Jeff Buckwalter – Jeff@aurorasoftware.com

Customer Service general email –  cs@aurorasoftware.com

Customer Care Service – Enter Customer Care Service Portal

Customer Portal – Enter Customer Login Portal


Customer service is Aurora’s number one priority. Every day, we strive for 100% customer satisfaction. Aurora Software does not have a complicated phone system that forces you to jump through hoops to speak to a person. When you call the Aurora Software Support team, you will be greeted by one of our in-house customer service representatives, not a robot. During business hours, you have a direct line to immediate support.

Aurora Software provides full customer support from 8:30 AM through 5:30 PM (EST) Monday through Friday. In addition, we provide emergency support 24 hours a day, seven days a week. For immediate attention during our business hours, please call 610-275-2727. If you have an after-hours emergency, live support can be reached by dialing 610-275-2727 ext. 264 which will transfer you to the support technician on duty.

Call us today and see how Aurora Software, Inc. can work for you!

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